Brisbane Airport Cargo - Enquiries

Please refer to the below information to assist with your cargo enquiry. Whilst BAC is not directly involved in cargo movement through Brisbane Airport, we hope that the below information assists with your enquiry.

CARGO TRACKING

1. Do you have an Airway Bill Number?

Click here - Use your Airway Bill Number to locate your cargo.

2. DO NOT have an Airway Bill Number

You will need to contact your cargo shipper (the company you initially arrange shipment with) to ascertain the flight details or your Airway Bill Number.

Once you have the Airway Bill Number, use above link to track your cargo.

SENDING CARGO

Click here for a list of Freight Forwarders and Airlines.

Sending Personal Effects

Qantas Baggage

Call 1300 368 747 (Australia) or 0800 801 344 (New Zealand) or your local Qantas Freight Reservations Office.

CUSTOMS ENQUIRIES

If you have a customs enquiry, please contact the Australian Customs Service.

Telephone:

1300 363 263 (within Australia)

+61 2 6275 6666 (outside Australia)