A. You should NEVER leave bags unattended and never check-in items aboard an aircraft on behalf of others. Checked baggage is security screened. For baggage services click here.
A. Passengers can take as much formula and baby food as required for the trip in their carry-on luggage.
A: For the security of all passengers it is important that every passenger and carry-on bag is screened prior to boarding. The Government recognises that passengers with special needs may require further information to ensure the process is as smooth as possible.
If you are travelling with children, have a medical condition or disability or have specific cultural or religious requirements you will find helpful information here.
Passengers with a bona fide medical condition may carry a medical kit containing appropriate medical equipment. These passengers should carry evidence such as a doctor's certificate to substantiate their condition and also obtain airline approval prior to travel.
A: Please visit the Australian Customs Border Protection Service website for a guide for international travellers on restricted goods laws and duty-free concessions. The brochure is available in 14 languages for non-English speaking Australians planning a trip overseas.
The Customs desk at Brisbane Airport is located on Level 1 of the International Terminal.
A. LAGs is an abbreviation for liquids, aerosols and gels. Due to advances in screening technology, the rules for taking LAGs on flights in and out of Australia have recently changed.
Arriving passengers will be allowed to bring Duty Free LAGs through transit passenger screening from certain approved last ports of call but only if they are in a sealed bag from the place of purchase. Proof of purchase must be provided.
This change does not apply to passengers departing from Brisbane Airport wishing to take LAGs over 100ml as cabin baggage. The LAGs requirements for departures remain the same.
A. The Department of Agriculture, Fisheries and Forestry (DAFF) Bio-Security (formerly Australian Quarantine & Inspection Service) enquiries desk is located on Level 2 of the International Terminal. Click through to the DAFF web page to plan before you go or phone 1800 020 504.
A. All embarking passengers must go through a security screening point before boarding a flight. All hand luggage (including handbag, camera etc.) will be put through an X-ray machine and may be subject to search.
All knives or cutting implements such as pointed scissors and pocket knives, or other objects like tools or letter openers are prohibited as hand luggage. Click through to the Department of Infrastructure and Transport website for more information.
Prohibited items detected during the screening process may not be returned to the passenger. If you are in doubt about an item, pack it in your check-in baggage.
X-ray machines will not damage ordinary photographic film (up to ISO800). Ask the attendant if you are unsure. All laptop computers must be removed from carry-on baggage and x-rayed separately.