A. A limited amount of lockers are available at the Skygate, which is located approximately six kilometres from the Domestic Terminal and approximately three kilometres from the International Terminal.
Lockers are located to the right hand side of the Woolworth's supermarket entrance. These lockers may also assist if you are shopping at the Direct Factory Outlet (DFO), which is located directly opposite Skygate.
Lockers are available from Monday to Friday between 7am and 10pm and Saturday and Sunday between 7am and 7pm. It is not possible to reserve a locker.
Lockers are coin operated. For further information, please contact Smartecarte on 1800 808 251.
A. Yes, the Visitor Information Service and Bookings desk is located on Arrivals Level 2 and operated by Southern Queensland Tourism.
The service provides accommodation bookings, tickets for transfers including coach, rail and limousine, tour bookings and theme park tickets and passes.
A: Call +61 7 3305 9250. For more information on shopping at the Skygate precinct visit http://skygate.com.au/
A. To book accommodation at the Brisbane Airport Novotel call 1300 65 65 65 or visit www.novotel.com.
A: For loads of information on what you can do and see in Brisbane and Queensland visit Tourism Queensland for more information.
A. The international connection code is 0011 for per minute calls or 0018 for Easy Half Hour connections. Country Direct (Freecall 1800 801 800) enables visitors to access their home country for collect or credit card calls. These calls can be made from public phones (link to public phone question).
A: Brisbane Airport (by car) is:
Brisbane City - 15kms (approx. 20 mins.)
Surfers Paradise - 87kms (approx. 45 mins.)
Caloundra - 94kms (approx. 1 hour)
Noosa Heads - 140kms (approx. 2 hours)
Hervey Bay - 327kms (approx. 3.5 hours)
Byron Bay - 177kms (approx. 2.5 hours)
Note: Please allow more time for public transport.
A: For all transport needs see the Visitor Information Desk on Level 1 of the Domestic Terminal, Level 2 of the International Terminal or visit our Transport Options page
A. The Kingsford Smith Memorial is open to the public all hours and is free to visit. The memorial is located off Airport Drive, opposite the International Terminal. It houses Sir Charles Kingsford Smith’s historic aircraft, the Southern Cross. There are information boards explaining the history of Sir Charles Kingsford-Smith and the Southern Cross and a coin-activated voice-over system in both English and Japanese.
A. There is a Shell service station located just outside the International Terminal on Airport Drive.
A. There is a designated public viewing / observation area located at the northern end of the airport on Acacia Street. The usual hours of operation are 6am - 6pm daily.
To get to Acacia Street head towards the Domestic Terminal along Moreton Drive. Turn Left into Dryandra Road at the intersection of Moreton Drive and Dryandra Road (just before you enter the Domestic Terminal precinct). Continue along Dryandra Road. Acacia Street is the fifth street on your right.
If you are planning to use some telescopic material to take photographs we would request that you call our Corporate Relations department on +61 3406 3192 so that they can notify Airport Security.
A. Please visit the Australian Department of Foreign Affairs website for the latest travel advisories at the Smarttraveller website.
A: Contact details for BAC Head Office General Enquiries and Feedback are as follows:
Post: 11 The Circuit
Brisbane Airport QLD 4008
PO Box 61
Hamilton Central 4007
Telephone: +61 7 3406 3000
General Enquiries email: info@bne.com.au
Feedback email: feedback@bne.com.au