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Please visit Shopping & Dining for relevant contacts.

Please visit Car Rentals for relevant contacts.

Please visit Transport Options for relevant contacts.

Freecall: 1800 026 147 (freecall, within Australia only, excluding mobiles)

Telephone: +61 2 6268 4111




Centre Manager: Mr Roy Wheeler

1 Airport Drive

Brisbane Airport QLD 4007

Telephone: +61 7 3305 9250


Brisbane Airport ID and Acces Services (ASIC)

Telephone: +61 7 3406 3057 (Office Hours)


International Lockers

Telephone: 1800 808 251 (Smartcarte)


Roma Street Lockers

Telephone: 1800 632 640


International Terminal

The International Visitor Information Centre manages lost property found within the International Terminal, including car parks and roadside areas.

They can be contacted on:

  • Opening Hours: 6am-1am (Subject to Change)


Domestic Terminal

Management of lost property at Domestic is determined by where the item/items were found/lost. See locations below:


Qantas manages any lost property found within between Gates 1-25.

Contact: +61 7 3867 3264


Virgin manages any lost property found within between Gates 38-50.

Contact: +61 7 3114 8150


The Domestic Visitor Information manages any lost property found  between Gates 26-32 & A3, the Domestic Terminal car parks and roadside areas

Common User Area (Jetstar, Tigerair, JetGo & Rex): +61 7 3305 9233 (Not available Sunday)