Brisbane Airport Ambassadors

The Brisbane Airport Ambassadors are a very dedicated team of volunteers who donate their time to assist all passengers and visitors to Brisbane International and Domestic Airport with the aim of making the traveller’s experience a pleasant one.

The Brisbane Airport Ambassador's role is to roam all levels of the International Terminal and to operate the Visitor Information Centre at the Domestic Terminal.

Ambassadors need to be able to:    Work in a team  Show empathy to people from a variety of cultures and countries, the young, elderly and non-English speakers  Have an outgoing, friendly personality  Possess good communication skills Be reliable and dedicated to the program  Perform the physical aspects of the role Be an Australian resident  Have a good knowledge of Brisbane City, South East Queensland and Australian geography

The Ambassadors are required to work at least one four hour shift per week and commit to 12 months with the Program.

Rostered hours are from 0700 -1100 daily at Brisbane International Terminal and 0700-1100, 1100 - 1445 weekdays and 0830 – 1230 weekends at the Domestic Terminal.

You will find them taking time to talk to and assist travellers and the public by providing information about airport services, helping with ground transport, suggesting local attractions for visitors, and providing similar assistance wherever possible.

PROGRAM BENEFITS:

• Free Airtrain or Coachtrans transfers to the airport
• Uniform shirt and name badge
• Outings, on-going seminars and functions
• After a probation period, free airport parking whilst on duty, compensation for travel expenses

The Program is an initiative of Southern Queensland Tourism Pty Ltd and Brisbane Airport Corporation Pty Ltd and holds Visitor Information Centre accreditation with Tourism Queensland.

NOTE: We are not currently taking new applications for the program. Please watch this space for future opportunities.

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