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Brisbane Airport Ambassadors

 

   Ask an ambassador logo

 

The Brisbane Airport Ambassadors are a very dedicated team of volunteers who donate their time to assist all passengers and visitors to Brisbane International and Domestic Airport with the aim of making the traveller’s experience a pleasant one.

 

The Brisbane Airport Ambassador's role is to roam all levels of the International Terminal and to operate the Visitor Information Centre at the Domestic Terminal.

 

Ambassadors board Strategic to Gladstone

Ambassadors need to be able to: 

 

  • Work in a team 
  • Show empathy to people from a variety of cultures and countries, the young, elderly and non-English speakers 
  • Have an outgoing, friendly personality 
  • Possess good communication skills
  • Be reliable and dedicated to the program 
  • Perform the physical aspects of the role
  • Be an Australian resident 
  • Have a good knowledge of Brisbane City, South East Queensland and Australian geography

 

Airport Ambassadors on their Brisbane City Council City Sights Tour.

The Ambassadors are required to work at least one 4 hour shift per week and commit to 12 months with the Program.

 

Rostered hours are from 0700 -1100 daily at Brisbane International Terminal and 0700-1100, 1100 - 1445 weekdays and 0830 – 1230 weekends at the Domestic Terminal.

 

You will find them taking time to talk to and assist travellers and the public by providing information about airport services, helping with ground transport, suggesting local attractions for visitors, and providing similar assistance wherever possible.

 

PROGRAM BENEFITS:

  • Free Airtrain or Coachtrans transfers to the airport
  • Uniform shirt and name badge
  • Outings, on-going seminars and functions
  • After a probation period, free airport parking whilst on duty, compensation for travel expenses

 

The Program is an initiative of Southern Queensland Tourism Pty Ltd and Brisbane Airport Corporation Pty Ltd and holds Visitor Information Centre accreditation with Tourism Queensland.

 

If you are interested in being involved in the Airport Ambassador Program, please complete the profile form and post it to:

Manager

Brisbane Airport Ambassador Program

P O Box 344

Hamilton Central Qld 4007

Alternatively, if you have any questions about the Program, please call 07 3305 9258.

 

 

Login to private Ambassadors area