Shopping & Dining
Visitor Information Centre
The Visitor Information Centre is officially accredited by Tourism Queensland and is staffed by trained Customer Service Consultants and experienced volunteers who provide excellent customer service. The centre offers general tourism information on the region of Southern Queensland, along with airport and transport information. They also handle lost property for both Terminals.
Our Airport Ambassadors (volunteers) really enjoy assisting the varied clientele travelling through Brisbane Airport and you can identify us by looking for the yellow and blue Visitor Information Centre sign.
Lost property - firstname.lastname@example.org
Visitor Centre General - DTB.Ambassador@bne.com.au
Hours Of Operation*
Open for all arriving and departing flights.
Lost Property: Monday to Friday from 0900 until 1400
Brisbane Airport Ambassadors: Monday to Sunday from 0700 – 14.45*Subject to change based on flight schedules. Please contact Visitor Information Centre for further information.
International Terminal - Level 2
Domestic Terminal (Central Area) - Level 1
Level 2: +61 3406 3190
Level 1: +61 7 3305 9233
Lost property: 07 3068 6698