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Visitor Information Centre

The Visitor Information Centre is officially accredited by Tourism Queensland and is staffed by trained Customer Service Consultants and experienced volunteers who provide excellent customer service. The centre offers general tourism information on the region of Southern Queensland, along with airport and transport information. They also handle lost property for both Terminals.

 

Our Airport Ambassadors (volunteers) really enjoy assisting the varied clientele travelling through Brisbane Airport and you can identify us by looking for the yellow and blue Visitor Information Centre sign.

 

Email Contact:

Lost property - domestic@sqt.com.au

Visitor Centre General - DTB.Ambassador@bne.com.au

Hours Of Operation*

International Terminal: Open for all arriving and departing flights.  

Domestic Terminal: Lost Property: Monday to Friday from 9:00am - 2:00pm  

Brisbane Airport Ambassadors: Monday to Sunday from 7:00am - 2:45pm  

*Subject to change based on flight schedules. Please contact Visitor Information Centre for further information.

Location

International Terminal: Level 2 (after security)  

Domestic Terminal: Level 1

Phone

International Terminal: +61 7 3406 3190  

Domestic Terminal: +61 7 3305 9233  

Lost Property: +61 7 3068 6698

Enjoy some shopping and dining while you wait for your flight.

Gifts & Lifestyle

Domestic
International
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Books & Magazines

Domestic
InternationalDomestic
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Duty Free

International

Fashion & Accessories

International
Domestic
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Domestic
MAC
International
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Domestic

Currency Exchange / Other Services

International
International
BNE Service Centre
BNE Service Centre
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International

Dining

BNE Service Centre
Domestic
International
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Domestic
BNE Service Centre
KFC
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BNE Service Centre
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InternationalDomesticBNE Service Centre
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