Security Information

Video recording equipment and cameras may be carried in Brisbane Airport. However, photographs or footage of security screening equipment, security staff, Australian Customs and Border Protection staff or processes without explicit permission may be seen as suspicious behaviour and reported to the Australian Federal Police. 

Recording is expressly prohibited in the Customs and Passport Control areas. 

Find more information about filming and photography guidelines and how to apply to film at Brisbane Airport here.

All threats and comments made about carrying weapons or explosives – whether intended as a joke or not – will be taken seriously. Suspicious behaviour in this manner may result in travel being refused, and prosecution by the Australian Federal Police. 

If you see or hear anything at Brisbane Airport that is of concern, please contact the Australian Federal Police on +61 7 131 237 (131 AFP). People are encouraged to report information, big or small. 
 

Baggage must never be left unattended at Brisbane Airport. All unattended items will be treated as suspicious by airport staff who will alert the Australian Federal Police. 

Please clearly label your belongings with your contact details and destination so it can be identified quickly. Airlines supply luggage tags that are available at check-in counters for this purpose. 

To ensure your security, we ask that you pack your own bags and never take items on board an aircraft for other people. 

Please report unattended baggage to the Australian Federal Police on 131 237 (131 AFP).

Before travelling overseas, passengers are encouraged to consult the latest travel advisories from the Australian Government’s Department of Foreign Affairs and Trade. These can be found on the Smart Traveller website.
 

Closed Circuit Television (CCTV) monitoring is in place across Brisbane Airport, and is compliant with National Security Standards.  Brisbane Airport records information for its own operations which includes managing aviation safety and security. For more information download the CCTV Fact Sheet.

Why Brisbane Airport collects and uses CCTV

• For our operational purposes, such as managing traffic flow, passenger and aircraft facilitation, 
  managing access to our facilities and infrastructure and responding to emergencies and 
  incidents;
• To manage the safety and security of Brisbane Airport including the prevention and detection of 
  acts of unlawful interference with aviation;
• To conduct our assessments and investigations of suspected or known, unlawful or unsafe 
  acts;
• To help Government and law enforcement agencies to detect and investigate unlawful or 
  unsafe acts and identify offenders; and
• For airport planning purposes to understand behaviour and movements of people, equipment, 
  aircraft and vehicles.

How we manage CCTV

CCTV is part of BAC’s broader security monitoring system which also includes access control 
systems, number plate recognition technology, mobile camera and security devices and other monitoring and observational tools. Brisbane Airport’s CCTV is privately owned by Brisbane Airport and 
complies with National Security Standards.

CCTV is managed in accordance with Brisbane Airport’s corporate policies and procedures. It is monitored by trained security and airport officers and is stored securely with restricted access for a reasonable period that meets BAC’s business needs.

When Brisbane Airport gives access to CCTV

Brisbane Airport only releases CCTV footage in limited circumstances where there are sound legal reasons to do so. For example:

• Providing CCTV footage to police and other enforcement bodies to assist law enforcement 
  activities; and
• Disclosing CCTV footage to comply with a subpoena.

We may also allow airlines and other airport operators to access CCTV footage where there is a 
legitimate aviation safety issue raised by that entity and, in our opinion, the CCTV footage will 
assist to manage it. Brisbane Airport makes the decision about whether to allow access to CCTV in its sole discretion. 

Access to Brisbane Airport’s CCTV footage is rarely given to members of the public (including individual airline and airport workers). However, Brisbane Airport will respond to a subpoena that has been issued by a court of law and will consider other legal process requests.

All requests for CCTV footage should be made promptly after an incident has occurred so the 
CCTV footage can be saved. A fee may be charged to cover reasonable expenses in actioning a 
request and preparing footage. If there is a fee, you will be informed and you will need to pay in 
advance.

Request for Information

Our Request for Information (RFI) form can be accessed here.

Wanting to meet to say goodbye to family and friends at the gate? 

At the Domestic Terminal you are able to pass through security to say goodbye or greet your passengers at the gate. For late night flights, you might find some of the security screening points closed, so to access Level 2, head to the central screening point (in the central area of the terminal, upstairs from Jetstar check in)

At the International Terminal you can greet passengers in the Arrivals Hall on Level 2 and for goodbyes, on Level 4. It isn't possible to go to the gate to meet or farewell international flights - you aren't able to pass through security at the International Terminal without a boarding pass.

It is important to be aware that there are restrictions against parking or stopping outside of designated parking or stopping areas across the Brisbane Airport Precinct as you may receive an infringement for doing the wrong thing. Obey all signage and instructions by airport staff and read more information here.