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For assistance travelling to, through and from Brisbane Airport, the best place to start is by contacting your airline and using this guide to prepare for each stage of your airport journey.
Preparing for your journey in advance will help create a safe and comfortable trip. Access and assistance services are available through your airline, including support for travellers with limited mobility, with medical devices or mobility aids. Brisbane Airport provides a range of facilities and programs to support passengers and visitors at the airport.
Accessibility Journey Planner
Brisbane Airport has developed an Accessibility Journey Planner based on guidance from the Commonwealth Department of Infrastructure, Transport, Regional Development and Communications and in consultation with accessibility advocates
The planner is intended to assist passengers and visitors to plan their journey through the airport and can be downloaded below.
Access Brisbane Airport:
Assistance travel resources